Privacy Policy

Effective Date: September 2, 2026
Website: alchemistflexo.com

Alchemist Flexo Printing Company LLC (“Alchemist Flexo,” “we,” “us,” or “our”) respects the privacy of our customers, prospective customers, website visitors, and business partners. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit alchemistflexo.com, request a quote, upload artwork or other files, contact us, or otherwise interact with our services.

1. INFORMATION WE MAY COLLECT
We may collect information that you voluntarily provide to us, including name, company or organization name, email address, telephone number, billing and shipping information, quote and order information, label specifications, quantities, dimensions, materials and finishing requirements, artwork and other uploaded files, and communications submitted through our website, email, telephone, or quote forms.

Our website and service providers may also automatically collect certain technical information, such as IP address, browser type, device information, referring pages, pages visited, and website usage information through cookies and similar technologies.

2. HOW WE USE INFORMATION
We may use information to respond to inquiries and quote requests; prepare estimates and process orders; communicate regarding artwork, proofs, production, shipping and customer service; provide and improve our services and website; maintain business and transaction records; prevent fraud, misuse and security incidents; comply with applicable legal, accounting and regulatory obligations; and send business or marketing communications where permitted by law.

3. ARTWORK AND FILE UPLOADS
Customers and prospective customers may provide artwork, logos, graphics, specifications and other files for quotation, prepress, production or related business purposes. We use these materials to evaluate, quote, coordinate and fulfill requested services.

Please do not upload confidential or sensitive personal information that is unnecessary for your printing project.

4. SERVICE PROVIDERS AND PRODUCTION PARTNERS
Alchemist Flexo may work with third-party service providers, production partners, suppliers, shipping companies, technology providers, payment processors and other vendors as necessary to provide our services and fulfill customer orders.

Information, specifications or artwork may be shared with these parties when reasonably necessary to obtain pricing, manufacture products, process payments, arrange shipping, provide technology services or otherwise complete a requested transaction.

We do not sell personal information for monetary consideration.

5. PAYMENT INFORMATION
If online or electronic payment services are offered, payment information may be collected and processed by third-party payment processors. Alchemist Flexo may not directly store complete credit-card information when payments are processed through these providers. Payment processing is also subject to the applicable provider’s privacy and security practices.

6. COOKIES AND ANALYTICS
Our website may use cookies, analytics tools and similar technologies to operate the website, understand website traffic and usage, remember preferences and improve the visitor experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

7. INFORMATION SECURITY
We use reasonable administrative and technical measures designed to protect information under our control. However, no internet transmission, electronic storage system or website can be guaranteed to be completely secure.

8. DATA RETENTION
We may retain business, customer, quotation, order, artwork, transaction and communication records for as long as reasonably necessary for legitimate business purposes and to satisfy applicable legal, tax, accounting, contractual and regulatory requirements.

9. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and Alchemist Flexo is not responsible for the privacy practices of third parties.

10. BUSINESS USE
Alchemist Flexo Printing Company LLC provides commercial printing and related services primarily for businesses and organizations. Our website and services are intended for business and professional use.

11. PRIVACY RIGHTS AND REQUESTS
Depending on where you reside, applicable law may provide certain rights concerning your personal information. You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions and record-retention requirements.

12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology or legal requirements. The effective date shown at the top of this policy indicates when the current version became effective.

13. CONTACT US
Questions or requests concerning this Privacy Policy or our privacy practices may be directed to:

Alchemist Flexo Printing Company LLC
Website: alchemistflexo.com
Email: info@alchemistflexo.com